Frequently Asked

Questions

What is our WIFI + password?

Agents Only Network: TPEPrivate
Password: cheyennesells

Guests Only Network: TPEGuest
Password: 4342747065

How do I connect to the printers?

Because our printers are connected to a server, only the marketing department can connect you. We'll need to install drivers on your computer. It usually takes less than 10 minutes! 

We can work on both PCs and Macs.

Can I print from my phone?

Your phone will need to be connected to the Wifi. 99.9% of the time Apple users can print directly to the Front Desk or Upstairs printers simply by selecting Print on the file. For Android users, results can vary. There’s currently no way to add a phone to our server. But if you can’t print from your phone, you can email the file to yourself and use the computer in the work room to print.

How do I access MoxiWorks?

Head to MyCBDesk.com. If you need a tutorial in how to access MyCBDesk.com, please read this online tutorial.

For how to access the Moxi Suite, please refer to one of the tutorials below.
  1. How-To: MoxiPresent
  2. How-To: MoxiEngage
  3. How-To: MoxiImpress

I'm late to submit open houses. Can I still get it in?

Yes! While open houses are due every Wednesday at 10 a.m., it's because  the Wyoming Tribune Eagle & Trader’s print schedules have those deadlines. We can't change those. But that just means that your open house won't be in the print publications!

If you submit an open house by 10 a.m., you will receive free advertising in the Wyoming Tribune Eagle’s open house list. 

If you submit AFTER 10 a.m., just let marketing know to grab it. 

All open houses will be listed in Zillow/Realtor.com/Homes.com/our website. We’ll also automatically produce open house brochures if an agent is hosting an open house for you (we expect you to use the listing brochures if you’re hosting your own).

We send emails that include the Open House Form link multiple times a week to remind you of the deadline. We want you to have the free advertising if possible!